CropBro

Delete your CropBro account

This page explains how to ask us to delete your CropBro account and the personal data linked to it. It applies to CropBro Office (office.cropbro.com) and the CropBro Field app on mobile or web. It is based on our Privacy Policy, which remains the full statement of how we handle your data.

1. How to request deletion

Self-serve account deletion is not yet available. To delete your account:

Email us at info.agribhai@gmail.com asking us to delete your CropBro account and data, and tell us the email address or phone number on the account.

We will verify your identity and reply within 30 days (GDPR: one month, extendable where permitted).

If you are a worker on a farm: data recorded about you in an Organisation's workspace (for example attendance, work and wage records) is controlled by that Organisation. Contact your employer first. If you write to us about it, we will pass your request to that Organisation and help them respond.

2. What is deleted

  • Account data (your name, email address, phone number, preferred language and time zone): deleted within 90 days of account closure.
  • Organisation operational data, if you are deleting an Organisation: deleted within 90 days after the Organisation is deleted, subject to legal holds.
  • Backups: daily backups are kept for 7 days, then overwritten.

3. What is kept, and why

Some records are kept for a set period because the law or audit duties require it:

  • Payroll, wage, accounting and audit records: 8 years, matching Indian books-of-account requirements, because the law requires us or the Organisation to keep them. These records are kept tamper-evident and are not edited or deleted during that period.
  • Attendance GPS points: 24 months, then removed or aggregated.
  • Photos and videos: as long as the related record, maximum 36 months.
  • Error logs: 90 days.

Because payroll, accounting, audit and evidence history are kept tamper-evident to meet legal and audit duties, we may restrict rather than erase them until the retention period ends.

4. Withdrawing consent

You can withdraw consent at any time by writing to us at info.agribhai@gmail.com. Withdrawal does not affect processing before it, and some features may stop working.

5. Contact

CropBro. Email us at info.agribhai@gmail.com. If you are not satisfied with our response, you may complain to the Data Protection Board of India.